Please use the forms below for cancellations, extensions, direct debit authorizations and declarations of costs in event of claim or illness. This will help to avoid further enquiries and delays. Your questions will be answered within 2 to 3 working days.
If you require faster processing, please send the appropriate form by fax: +49 228 97735911 or by e-mail: as a scanned document with an "Urgent" note.