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Care Holiday - Travel health insurance (vacation insurance)

Care Holiday - Travel health insurance (vacation insurance)

Care Holiday

Service



My Care Concept Customer service portal:

请使用我们安全的客户门户,它可为您提供有关保险的各种服务和信息。如果你还没有客户门户的登录权限,需先注册客户门门户, 注册账户只需要简单几步就可以了。

在我们的客户门户,可以找到所有关于您保险合同的信息。在这里您可以随时即简单又方便地更改您的合同数据。 当需要索赔时,您也同样可以在这里提交您的账单收据和有关文件。


我们推荐您使用我们的客户门户

  • 合同信息总览
  • 快速安全的和 Care Concept 公司交流信息
  • 了解合同的当前状态(比如合同到期的时间,支付问题等)
  • 支付方式说明
  • Submit bills/receipts (doctor’s bills, pharmacy receipts, hospital bills) / Submit other documents (self-disclosure, proof of entry, etc.)
  • 更改的个人信息和联系方式
  • 推迟保险开始时间
  • 推迟保险的结束时间
  • 通知回国探亲时间或去第三国逗留时间
  • 更改银行信息或授权自动抽款委托书
  • 申请返还保费(只适合 Care College Comfort / Premium)
  • 延长保险, 解除保险或撤回保险申请 The contract period is automatically extended for one year if it is not terminated in written form at least one month before its expiration.

我们向您保证, 使用My Care Concept 客户门户 会虽短处理时间并加快处理速度。当然您也可以使用 服务-平台 ,不过处理的时间可能需要更长一点时间。

Customer service portal Watch tips on how to register your customer portal account in the form of an explainer video. Care Concept Customer Portal Explanatory Videos


Care Concept InvoiceApp:

Care Concept RechnungsApp从即日起您可以通过网络或通过这个账单软件递交索赔单据(医生账单, 药房单据)或其他与理赔相关的文档,即省时又方便。如果想通过网络递交, 请选用我们的在线服务平台:
Care Concept InvoiceApp

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Please note that the English translation is offered as a service for convenience only. The legally binding version is the German version.


Care Holiday

Type of insurance: International Health Insurance for short-trips and holidaymakers



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Care Concept AG
Your partner for health insurance abroad