Insurable are persons up to their 75th birthday who are temporarily staying abroad worldwide. From a term of one year, you are also insured for six weeks in your home country.
Persons not insurable despite payment of premiums are individuals who:
have entered the country illegally and
persons who, in addition and regarding accident insurance, are in constant need of care and mentally persons.
Policy termination
The policy expires at the agreed upon point in time, at the end of the stay, when the conditions of a temporary stay are no longer fulfilled or when the prerequisites for eligibility no longer exist.
Duration of coverage
The minimum duration is 1 month; the maximum period is 60 months.
Information in the event of a claim
My Care Concept Portal de clientes:
¿Tiene una reclamación y ahora quiere presentarnos los recibos, por ejemplo facturas médicas o recibos de farmacia? O le hemos pedido información en relación con una solicitud de reembolso (por ejemplo, la autodivulgación o la prueba de entrada). Puedes subir estos documentos rápida y convenientemente aquí: My Care Concept Portal de clientes Su ventaja: No necesita enviarnos nada por correo o e-mail* y recibirá muy rápidamente los beneficios contractuales. * En casos individuales, nos reservamos el derecho de solicitar los originales.
Care Concept InvoiceApp:
With our Care Concept InvoiceApp, you can scan documents quickly and easily from anywhere with your cell phone or tablet and transmit them to us in a secure manner: Care Concept InvoiceApp
Su ventaja: No necesita enviarnos nada por correo o e-mail* y recibirá muy rápidamente los beneficios contractuales. * En casos individuales, nos reservamos el derecho de solicitar los originales.
Contacto:
Care Concept AG® | Postfach 30 02 62 | 53182 Bonn
Phone: 0800 9773500 or +49 228 97735-0 (German landline number) | Fax: 0800 9773535 or +49 228 97735-35
e-mail:
If you should have any questions about your coverage or issues, you can call the service numbers listed above (free of charge if calling the German landline number).
For personal liability claims
In the event of liability claims no acceptance of fault should be indicated to the injured party. Care Concept AG® will alone investigate if any party is at fault.
Legal note: The information contained in this publication does not constitute the basis of any contract, but rather serves solely as to provide a product overview/description. Only the General Terms and Conditions of Insurance and the policy terms and conditions, upon which your contract is based, are legally binding.
Please note that the Spanish translation is for convenience only. The legally binding version is the German version.
