Please use the forms below for cancellations, extensions, direct debit authorizations and declarations of costs of illness. This will help to avoid further enquiries and delays. Your questions will be answered within 2 to 3 workdays.
If you require faster processing, please send the appropriate form by fax (+49 (0) 228 – 977 35 911) or by e-mail: as a scanned document with an “Urgent” note.