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     health insurance partner abroad



Care Economy - affordable international health insurance for foreign visitors and guests

Care Economy -
affordable international health insurance for foreign visitors and guests

Care Economy

Service



My Care Concept Customer service portal:

请使用我们安全的客户门户,它可为您提供有关保险的各种服务和信息。如果你还没有客户门户的登录权限,需先注册客户门门户, 注册账户只需要简单几步就可以了。

在我们的客户门户,可以找到所有关于您保险合同的信息。在这里您可以随时即简单又方便地更改您的合同数据。 当需要索赔时,您也同样可以在这里提交您的账单收据和有关文件。


我们推荐您使用我们的客户门户

  • 合同信息总览
  • 快速安全的和 Care Concept 公司交流信息
  • 了解合同的当前状态(比如合同到期的时间,支付问题等)
  • 支付方式说明
  • Submit bills/receipts (doctor’s bills, pharmacy receipts, hospital bills) / Submit other documents (self-disclosure, proof of entry, etc.)
  • 更改的个人信息和联系方式
  • 推迟保险开始时间
  • 推迟保险的结束时间
  • 通知回国探亲时间或去第三国逗留时间
  • 更改银行信息或授权自动抽款委托书
  • 申请返还保费(只适合 Care College Comfort / Premium)
  • 延长保险, 解除保险或撤回保险申请

我们向您保证, 使用My Care Concept 客户门户 会虽短处理时间并加快处理速度。当然您也可以使用 服务-平台 ,不过处理的时间可能需要更长一点时间。

Customer service portal Watch tips on how to register your customer portal account in the form of an explainer video. Care Concept Customer Portal Explanatory Videos


Care Concept InvoiceApp:

Care Concept RechnungsApp从即日起您可以通过网络或通过这个账单软件递交索赔单据(医生账单, 药房单据)或其他与理赔相关的文档,即省时又方便。如果想通过网络递交, 请选用我们的在线服务平台:
Care Concept InvoiceApp

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Please note that the English translation is offered as a service for convenience only. The legally binding version is the German version.


Care Economy

Type of insurance: International Health Insurance for foreign guests and visitors



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Care Concept AG
Your partner for health insurance abroad