Your reliable
     health insurance partner abroad
Important information

Auslandskrankenversicherung  Ausländer in Deutschland - TeaserbildDear Customers,

Due to the Corona Virus epidemic, we would like to ask you to refrain from visiting our premises in Bonn. You can reach us via telephone from monday till friday from 9 a.m. to 5 p.m. or by email:

  • Questions regarding current policies/contracts: +49 228 97735-11,
  • Questions regarding claims: +49 228 97735-22,
  • For Customer Consulting Services regarding our plans: +49 228 97735-44,

Thank you for your understanding and cooperation.

Your Care Concept Team

Mailing and home/office address
We can only work on new requests and applications for reimbursement for doctor's bills, prescriptions and cases of liability in principle about submission of the original vouchers. In order to ensure a quick treatment of your requests, we ask you to always note your insurance (policy) number on all proofs before you send these to our postal address:
Mailing address

Care Concept AG

Postfach 30 02 62

53182 Bonn

Street address
If you like to visit us, you will find us at our house address from Monday to Friday between 9 o‘clock a.m. and 5 o’clock p.m.

Care Concept AG

Am Herz-Jesu-Kloster 20
53229 Bonn
Lageplan der Care Concept AG
© Care Concept AG 2024
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Care Concept AG
Your partner for health insurance abroad