Frequently Asked Questions (FAQ)

Here you will find answers to the most common questions about our insurance products.

Access to your personal insurance area

Questions about application, extension and cancellation

Submit medical bills and reimbursement claims

Payment options and reminders

Information for sales partners

Referral system for recommendations

Please note that the English translation is offered as a service for convenience only. The legally binding version is the German version.

Downloads

Consulting services and contact

LiveChat

In the event of a claim

We take care of you!

Care ConceptFAQs