Introduction Description GTCI Service Online application FAQs

**Liability- and accident insurance**
	Who can be insured with Care Protector coverage?
	Policy Termination
	Information in the event of a claim
	General Terms and Conditions of Insurance

**Who can be insured with Care Protector coverage?**
Book now from 2.00 €/Month Insurable are persons up to their 75th birthday who are temporarily staying abroad worldwide. From a term of one year, you are also insured for six weeks in your home country. Persons not insurable despite payment of premiums are individuals who: have entered the country illegally and persons who, in addition and regarding accident insurance, are in constant need of care and mentally persons.

**Policy termination**
The policy expires at the agreed upon point in time, at the end of the stay, when the conditions of a temporary stay are no longer fulfilled or when the prerequisites for eligibility no longer exist.

**Duration of coverage**
The minimum duration is 1 month; the maximum period is 60 months.

Information in the event of a claim

**My Care Concept Customer portal:**
If you have a claim and would like to send us any relevant documents such as doctor's bills or pharmacy receipts, or if we have asked you for some information regarding a request for reimbursement (for example, a completed self-disclosure form or proof of entry into a country), you can upload all documents quickly and easily here: My Care Concept Customer portal Your advantage: You do not need to send us anything by regular mail or email, and you will receive the benefits stipulated in your policy very quickly. In individual cases we reserve the right to request original versions of the documents.

**Care Concept InvoiceApp:**
With our Care Concept InvoiceApp, you can scan documents quickly and easily from anywhere with your cell phone or tablet and transmit them to us in a secure manner: Care Concept InvoiceApp Your advantage: You do not need to send us anything by regular mail or email, and you will receive the benefits stipulated in your policy very quickly. In individual cases we reserve the right to request original versions of the documents.

**Contact information:**
Care Concept AG^® \| Postfach 30 02 62 \| 53182 Bonn Phone: 0800 9773500 or +49 228 97735-0 (German landline number) \| Fax: 0800 9773535 or +49 228 97735-35 e-mail: If you should have any questions about your coverage or issues, you can call the service numbers listed above (free of charge if calling the German landline number). For personal liability claims In the event of liability claims no acceptance of fault should be indicated to the injured party. Care Concept AG^® will alone investigate if any party is at fault.

**Download description**
Download description Care Protector (PDF)(62KB)

Legal note: The information contained in this publication does not constitute the basis of any contract, but rather serves solely as to provide a product overview/description. Only the General Terms and Conditions of Insurance and the policy terms and conditions, upon which your contract is based, are legally binding.