Deutsche Version Kundenportal English version Chinese Version of customer service portal

My Care Concept Customer Portal Explanatory Videos

Here you will find short explanatory videos about our customer portal, showing you which functions you can benefit from and how to use them.

Customer portal RegistrationCustomer portal: Registration


Customer portal FeaturesCustomer portal: Features


Customer portal Add already existing policiesCustomer portal: Add already existing policies


Customer portal Apply for additional Covid coverage for an existing annual travel cancellation insurance policyCustomer portal: Apply for additional Covid coverage for an existing annual travel cancellation insurance policy