Your reliable
     health insurance partner abroad
Important information

Auslandskrankenversicherung  Ausländer in Deutschland - TeaserbildDear Customers,

Due to the Corona Virus epidemic, we would like to ask you to refrain from visiting our premises in Bonn. You can reach us via telephone from monday till friday from 9 a.m. to 5 p.m. or by email:

  • Questions regarding current policies/contracts: +49 228 97735-11,
  • Questions regarding claims: +49 228 97735-22,
  • For Customer Consulting Services regarding our plans: +49 228 97735-44,

Thank you for your understanding and cooperation.

Your Care Concept Team

Mailing and home/office address
We can only work on new requests and applications for reimbursement for doctor's bills, prescriptions and cases of liability in principle about submission of the original vouchers. In order to ensure a quick treatment of your requests, we ask you to always note your insurance (policy) number on all proofs before you send these to our postal address:
Mailing address

Care Concept AG

Postfach 30 02 62

53182 Bonn

Street address
If you like to visit us, you will find us at our house address from Monday to Friday between 9 o‘clock a.m. and 5 o’clock p.m.

Care Concept AG

Am Herz-Jesu-Kloster 20
53229 Bonn
Lageplan der Care Concept AG

Directions coming by car
Directions coming with public transportatio
Directions by car   >> Find route Google Maps® <<
from the north (Dortmund)
A1 to interchange Leverkusen
A3 to interchange Heumar
A59 direction Bonn-Beuel/Königswinter
Exit Bonn-Pützchen
from the south (Frankfurt)
A3 to interchange Bonn-Siegburg
A560 direction Sankt Augustin up to interchange Sankt Augustin
A59 direction Bonn-Beuel/Königswinter
Exit Bonn-Pützchen
from the west
A4 to interchange Köln-Süd
A555 direction Bonn
A565 direction Bonn-Beuel/Siegburg
A59 direction Königswinter
Exit Bonn-Pützchen
from the southwest
A61 to interchange Meckenheim
A565 direction Bonn up to interchange Bonn-Beuel
A59 direction Bonn-Beuel/Königswinter
Exit Bonn-Pützchen
After the exit
  • turn left on to 'Siegburger Straße'
  • drive under the motorway bridge
  • immediately behind the bridge turn right on to ‚Am Herz-Jesu-Kloster‘ (watch out the speed limit is 30 km per hour)
  • after approximately 100 meters the entrance to ‚Schlößchen‘ is on the left side
  • drive left after the entrance gate and then right to the parking lot
  • the way to the entrance of ‚Schlößchen‘ is signposted
Directions coming with public transportation

With public transportation you can reach us with buses 608 and 609, starting from Bonn Hauptbahnhof (the main train station). You will have a shorter walking distance if you take line 608 or 609, starting from Bonn Hauptbahnhof (central station) or Bertha-von-Suttner-Platz.

bus line : 608 | 609
starts at : Bonn Hauptbahnhof (central station) – platform B3 | Bonn Hauptbahnhof (central station) – platform B3
direction : Hoholz | Hoholz, Gielgen
bus stop : Pützchen Kloster | Pützchen Kloster
travel time : bus line 608:
starts at: Bonn Hauptbahnhof (central station) – platform B3
direction: Hoholz
bus stop: Pützchen Kloster
travel time:
18 minutes (every 20 minutes)
| bus line 609:
starts at: Bonn Hauptbahnhof (central station) – platform B3
direction: Hoholz, Gielgen
bus stop: Pützchen Kloster
travel time:
18 minutes (every 20 minutes)
 Book directly

Care Concept AG
Your partner for health insurance abroad

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