Your reliable
health insurance partner abroad

e-mail/Telephone

**Service**
Service survey	e-mail / Telephone	Contact form	Location plan	Glossary	Ausländeramt

You can get our departments on the phone under the following telephone numbers

**Sales department/cooperations**
responsible for the answering of product questions, support of language schools, au pair agencies, agricultural enterprises, universities, embassies, Chinese and Turkish partners	Languages
	Telephone :	+49 228 - 977 35 44+49 228 - 977 35 - 44
	Fax no. :	+49 228 - 977 35 944
	e-mail :

**Brooker-Team**
responsible for advice and conclusion of cooperative contracts, support of agents and partners (except Chinese)	Languages
	Telephone :	+49 228 - 977 35 55+49 228 - 977 35 - 55
	Fax no. :	+49 228 - 977 35 944
	e-mail :

**China team**
responsible for all chinese inquiries: Chinese customers and partners	Languages :
	Telephone :	+49 228 - 977 35 88+49 228 - 977 35 - 88
	Fax no. :	+49 228 - 977 35 944
	e-mail :

**Contract/application**
responsible for questions around the topics application registration, insurance confirmations, contract modification, extension, termination of contract and basic agreements	Languages :
	Telephone :	+49 228 - 977 35 11+49 228 - 977 35 - 11
	Fax no. :	+49 228 - 977 35 911
	e-mail :

**Encashment/payment of premiums**
responsible for payments of premiums, direct debiting and reminders	Languages :
	Telephone :	+49 228 - 977 35 33+49 228 - 977 35 - 33
	Fax no. :	+49 228 - 977 35 933
	e-mail :

**Claims department/applications for reimbursement**
responsible for examination and reimbursement of doctor’s bills and prescriptions, examination of cases of liability, treatment of all claims affairs	Languages :
	Telephone :	+49 228 - 977 35 22+49 228 - 977 35 - 22
	Fax no. :	+49 228 - 977 35 922
	e-mail

**Internet**
responsible for IT-support, web design, integration of partner sites	Languages :
	Telephone :	+49 228 - 977 35 77+49 228 - 977 35 - 77
	Fax no. :	+49 228 - 977 35 35
	e-mail :

**Further inquiries**
For all remaining inquiries please send an e-mail to

**Telephone Fax no.**
Telephone: 0800 977 35 00 0800 977 35 00 \|\| Fax no.: 0800 977 35 35 0800 977 35 35[ Free of charge from the German fixed network ] In order to use the direct dialing, you have to dial [0228] for Bonn instead of [0800]! You reach our switchboard under the telephone number: +49 228 97735-0 +49 228 97735-0

Direct order

Care Concept AG
Your partner for health insurance abroad

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