Should you wish to amend your personal details or the particulars of your policy, please feel free to use our online service portal. You can quickly and easily make the changes you want here, at any time that you want, and obtain a prompt reply from us:

Our online service website allows you to do the following:

• Submit bills/receipts (doctor’s bills, pharmacy receipts, hospital bills)
• Submit other documents (self-disclosure, proof of entry, etc.)
• Change your personal information and contact details
• Postpone commencement of your coverage
• Notify us of a stay in your home country or third country
• Change your bank details or amend a direct debit mandate
• Request a premium refund (for the Care College Comfort or Premium rates)
• Extension: Extend your insurance policy
• Termination form: Terminate your insurance policy
• Cancellation: Cancel your insurance policy

Take advantage of this fast, convenient way of processing your service requests:

With our new Care Concept InvoiceApp, you can scan documents quickly and easily from anywhere with your cell phone or tablet and transmit them to us in a secure manner:
Care Concept InvoiceApp