Your reliable
     health insurance partner abroad
Your online-service-survey:

Should you wish to amend your personal details or the particulars of your policy now or at a later date, you are welcome to use our online service website. It offers you the opportunity to amend your policy details simply and easily any time you want, and obtain a prompt reply from us:


Our online service website allows you to do the following:

  • Change your personal information and contact details
  • Postpone commencement of cover
  • Notify us that of a stay in your home country or a third country
  • Change your bank details or amend a direct debit mandate
  • Request a premium refund (for the Care College Comfort / Premium tariff)
  • Extend, terminate or cancel the insurance policy

Take advantage of this fast, convenient way for processing your service requests:


You can reach us:
anfahrt e-mail, Telephone, Fax-no. anfahrt Directions (by car)
anfahrt Postal and office address anfahrt Public transport (SWB)
Notification of claim
Schadenanzeige incoming Health insurance abroad Notification of claim incoming (PDF 140 KB)
Schadenanzeige outgoing Health insurance abroad Notification of claim outgoing (Reisen aus Deutschland heraus) (PDF 139 KB)
Schadenanzeige für Sprachschüler Health insurance for language pupils & students Notification of claim (PDF 93 KB)
Schadenanzeige für Au-pairs Au-Pair-Insurance Notification of claim (PDF 85 KB)
Schadenanzeige Reiserücktritt Jahresversicherung Travel cancellation expenses One-year policy Notification of claim (PDF 108 KB)
Schadenanzeige Reiserücktritt Einmalpolice Travel cancellation expenses Notification of claim (PDF 108 KB)
Schadenanzeige Haftpflichtversicherung Liability insurance Notification of claim (PDF 45 KB)
Schadenanzeige Unfallversicherung Accident insurance Notification of claim (PDF 52 KB)
Contact form
anfahrt Questions on products, contracts, cooperations etc.
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