No, Care Visa Protect coverage must be taken out before arrival to the destination country.

The premium must be paid once the contractual agreement has been signed.

Payment is possible via SEPA direct debit payments from German and Austrian checking accounts, by credit card and via PayPal.

In the My Care Concept customer portal, you can download important information about your insurance coverage in your contract detail view.If you should have to see a doctor, you need to present it to your doctor. In the event of inpatient treatment, please ask the hospital to fax us an application for the coverage of costs.

In the event of a proven inability to be transported, insurance coverage will continue for a maximum period of one month until the insured person is able to return to his or her home country.

In the event of a claim, the maximum amount insured is limited to EUR 50,000 per insurance policy.

Only the repair of existing prosthesis can be reimbursed up to a maximum amount of 300 EUR per policy year/insured person including the costs of pain-relieving dental treatment. New dental prostheses, such as crowns, inlays and bridges, are not covered.

No, there is no insurance coverage during a stay in the home country.

No, because individuals who work as athletes or construction workers in exchange for remuneration are not insurable.

Yes, but please note that pre-existing conditions as well as preventive medical check-ups are not covered.

No, an extension is not possible.

If you are already pregnant at the time of taking out the coverage, pregnancy examinations and treatment are not insured. Insurance coverage is only provided in the event of acute complications occurring during the trip. Childbirth costs and any consequences of childbirth are not covered.