Your online service portal

Simply use our secure My Care Concept Customer service portal, which offers you extensive services and information regarding your insurance coverage. If you do not yet have a customer portal account, you can register for the customer portal with just a few clicks!

In our My Care Concept customer portal, you will find all information on your insurance contract. You also have the opportunity to conveniently and easily change your contract details and to submit invoices and documents in the event of a claim.

When using the My Care Concept Customer service portal we can guarantee very fast turnaround times. Alternatively, you can also use the form below, where processing may take a little longer.