Your reliable
     health insurance partner abroad

You can get our departments on the phone under the following telephone numbers

Sales department/cooperations

responsible for the answering of product questions, support of language schools, au pair agencies, agricultural enterprises, universities, embassies, Chinese and Turkish partners

Languages Sales department/cooperations (english) Sales department/cooperations (turkish) Sales department/cooperations (chinese) Sales department/cooperations (spanish) Sales department/cooperations (french)
Telephone :0228 - 977 35 44
e-mail :

Cooperations / Associates

responsible for advice and conclusion of cooperative contracts, support of agents and partners

Languages Cooperations / Associates (english) Cooperations / Associates (turkish) Cooperations / Associates (chinese) Cooperations / Associates (spanish) Cooperations / Associates (french)
Telephone :0228 - 977 35 55
e-mail :

China team

responsible for chinese inquiries

Languages : China team (chinese) China team (russian) China team (english)
Telephone :0228 - 977 35 88
e-mail :

Contract/application

responsible for questions around the topics application registration, insurance confirmations, contract modification, extension, termination of contract and basic agreements

Languages : Contract/application (english) Contract/application (russian) Contract/application (polish) Contract/application (chinese)
Telephone : 0228 - 977 35 11
e-mail :

Encashment/payment of premiums

responsible for payments of premiums, direct debiting and reminders

Languages : Encashment/payment of premiums (english) Encashment/payment of premiums (french) Encashment/payment of premiums (polish) Encashment/payment of premiums (russian)
Telephone :0228 - 977 35 33
e-mail :

Claims department/applications for reimbursement

responsible for examination and reimbursement of doctor`s bills and prescriptions, examination of cases of liability, treatment of all claims affairs

Languages : Claims department/applications for reimbursement (english) Claims department/applications for reimbursement (french) Claims department/applications for reimbursement (turkish) Claims department/applications for reimbursement (greek) Claims department/applications for reimbursement (polish) Claims department/applications for reimbursement (russian)
Telephone :0228 - 977 35 22
e-mail

Internet

responsible for IT-support, web design, integration of partner sites

Languages : Internet (english) Internet (spanish) Internet (portugese)
Telephone :0228 - 977 35 77
e-mail :

Further inquiries
For all remaining inquiries please send an e-mail to
Telephone: 0800 977 35 00 || Fax-no.: 0800 977 35 35
[ Free of charge from the German fixed network ]
In order to use the direct dialing, you have to dial [0228] for Bonn instead of [0800]!
You reach our switchboard under the telephone number: +49 228 97735-0

Auslandskrankenversicherung - Ecke Links untenAuslandsversicherung - Ecke Links UntenAuslandsversicherung - Bogen rechts UntenAuslandsversicherung - Ecke rechts Unten
Imprint | Home page | Sitemap | Landingpages | Terms and conditions