You can get our departments on the phone under the following telephone numbers
Sales department/cooperations
responsible for the answering of product questions, advice and conclusion of cooperative contracts, support of agents, language schools, au pair agencies, agricultural enterprises, universities, embassies, Chinese and Turkish partners
languages
phone :
0228 - 977 35 44
e-mail :
China Team
responsible for chinese inquiries
languages :
phone :
0228 - 977 35 88
e-mail :
Contract/application
responsible for questions around the topics application registration, insurance confirmations, contract modification, extension, termination of contract and basic agreements
Languages :
phone :
0228 - 977 35 11
e-mail :
Encashment/payment of premiums
responsible for payments of premiums, direct debiting and reminders
languages :
phone :
0228 - 977 35 33
e-mail :
Claims department/applications for reimbursement
responsible for examination and reimbursement of doctor's bills and prescriptions, examination of cases of liability, treatment of all claims affairs
languages :
Phone :
0228 - 977 35 22
e-mail
Internet
responsible for IT-support, web design, integration of partner sites
languages :
phone :
0228 - 977 35 77
e-mail :
Further inquiries
For all remaining inquiries please send an e-mail to
Tel. :
0800 977 35 00 || Fax : 0800 977 35 35 [ Free of charge from the German fixed network ]
In order to use the direct dialing, you have to dial [0228] for Bonn instead of [0800]!
You reach our switchboard under the telephone number: +49 (0) 228 - 977 35 0
